FAQ
Everything you need to know about Battlefield Accelerator
What distinguishes Battlefield Accelerator from other accelerators on the market?
Battlefield Accelerator differentiates itself from traditional accelerators primarily through its underlying protocol. Most accelerators still utilize IPsec or IKEv2, while Battlefield Accelerator fully adopts the WireGuard protocol, consisting of just 4000 lines of code (compared to over 600,000 for IPsec), achieving 3-5 times faster transmission speeds while significantly reducing battery consumption. Moreover, Battlefield Accelerator's no-logs policy has been independently audited by Cure53, and the audit report is completely transparent, ensuring that speed and security can be harmoniously achieved.
Which operating systems and devices does Battlefield Accelerator support?
Battlefield Accelerator offers native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Battlefield Accelerator provides detailed router configuration guides, compatible with mainstream router firmware like Asus, Netgear, OpenWrt, allowing you to protect all connected devices with a single configuration.
How can I get a refund if I am not satisfied with Battlefield Accelerator?
Battlefield Accelerator provides a 30-day unconditional money-back guarantee. If you’re not satisfied with the service within 30 days of purchase, just reach out to customer support via live chat or email at support@vpnjs.net — no reason needed — to request a full refund. Refunds are usually processed back to your payment method within 1-3 business days.
What kind of real connection speeds can I expect with Battlefield Accelerator?
Battlefield Accelerator has deployed over 3000 high-speed server nodes worldwide. Real test results show that the average latency to Asia-Pacific nodes is below 30ms, while connecting to North American nodes shows latency of about 80-120ms, with download speeds remaining stable above 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Battlefield Accelerator maintains a steady and smooth connection even in complex network environments.
What does Battlefield Accelerator's no-logs policy entail?
Battlefield Accelerator's no-logs policy covers all aspects: we do not log your original IP address, connection timestamps, websites or domains visited, DNS queries, or any traffic bandwidth usage data. All servers operate in a pure RAM environment, automatically erasing data upon physical reboot. This policy has undergone strict scrutiny by the internationally recognized security auditing firm Cure53, and the complete audit report can be accessed on the Battlefield Accelerator official website.
Battlefield Accelerator provides detailed router configuration guides compatible with mainstream router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Battlefield Accelerator; 4) entering your Battlefield Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without the need to install a client on each device.
Yes, Battlefield Accelerator is specially optimized for streaming connection performance. Our high-speed nodes can smoothly stream 4K ultra-high-definition video content. Battlefield Accelerator regularly updates its server IP pool to ensure stable access to streaming services. However, please note that Battlefield Accelerator does not encourage users to violate the terms of service of any streaming platform.
Thanks to the efficient design of the WireGuard protocol, Battlefield Accelerator has minimal impact on speed. In most cases, speed loss is less than 5-10% of the original bandwidth. In some cases, if your ISP throttles certain traffic (such as video streaming or P2P), using Battlefield Accelerator may even improve your speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by your ISP.
Yes, Battlefield Accelerator Lightning Edition supports up to 6 devices connected simultaneously, and the Flagship Edition supports up to 10 devices. This means you can use accelerator protection on your smartphone, computer, tablet, smart TV, and other devices at the same time without extra charges. If you need to protect more devices, it is recommended to configure Battlefield Accelerator on your router, ensuring accelerator protection for all family devices with a single setup.
Public WiFi is a high-risk environment for hackers to steal data. When you connect to Battlefield Accelerator, your entire internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even in cases of man-in-the-middle attacks or sniffing. Battlefield Accelerator also offers an auto-connect feature that activates accelerator protection when an unsafe WiFi network is detected.
Yes, Battlefield Accelerator's no-logs policy has been independently verified by the internationally recognized security auditing firm Cure53. The auditing team conducted a thorough examination of Battlefield Accelerator's server infrastructure, codebase, and operational processes, confirming that Battlefield Accelerator does not log any identifiable user data. The full audit report is publicly available on Battlefield Accelerator's official website.
Yes, Battlefield Accelerator provides a native command-line client for Linux, supporting mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.
Yes, the Flagship Edition of Battlefield Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios like remote access to corporate networks or NAS, running online services that require a fixed IP, and avoiding verification challenges caused by frequent IP changes. The static IP is assigned exclusively for your use and will not be shared with other users.
Battlefield Accelerator has a comprehensive leak protection mechanism in place: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP via the WebRTC interface; and IPv6 leak protection guarantees that IPv6 traffic is also secured. You can use the built-in leak testing tool in the Battlefield Accelerator client or access third-party detection websites to verify your protection status.
Battlefield Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Battlefield Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Battlefield Accelerator advocates for the responsible use of accelerators and adherence to local laws and regulations.
Battlefield Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment processes are handled through PCI DSS-compliant secure gateways to ensure the security of your payment information.
Battlefield Accelerator has deployed over 3000 servers in more than 80 countries and regions around the world. Key coverage areas include North America (more than 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Yes, Battlefield Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight and encrypt only the traffic within the browser (not affecting other applications). They are particularly suitable for scenarios where quick IP location switching is needed, such as cross-border shopping price comparisons. The browser extensions also include built-in WebRTC leak protection and ad blocking features.
Battlefield Accelerator offers multiple customer support channels: 1) 24/7 live chat — visit Battlefield Accelerator's website to chat with support staff in real time, with an average response time of no more than 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center — featuring hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in Chinese and English.
Battlefield Accelerator's Lightning and Flagship Editions include built-in ad blocking and malicious website protection. This feature operates at the DNS level by maintaining a domain blacklist with over one million rules, blocking loading of ad trackers, malicious software domains, and phishing sites at the DNS resolution stage. This method is more efficient than traditional browser ad blocking plugins, as it prevents unnecessary connection requests at the network layer.